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Boundless Open Source GIS Now Offers 24/7 Support

It’s absolutely amazing to see more and more Boundless technology being incorporated into critical enterprise deployments — supporting everything from Defense to Environmental Science to Agriculture. It’s a great testament to the power of open source GIS and the maturity of the stack…but there has been one thing missing that we’ve heard again and again for customers in these situations:  24/7 support.

Well, we heard you loud and clear! Whether you must have 24/7 SLA as part of regulatory  compliance or you operate on the other side of the globe, Boundless has you covered. Having built out infrastructure and architectures for a wide range of geo-enabled applications, we are able to provide unique support that not only covers our own software, but also knowledge of how it works in a huge variety of cloud, virtualized and bare metal environments.

Combining this expertise provided by the engineers who actually write code and build solutions, with dedicated phone/email channels, Boundless provides the best possible experience in the most dire situations.  

24/7 support is available to both new and existing customers starting today as an add-ons to support contracts. Custom packages and terms available on a case-by-case basis.

Interested in learning more? Send us a note


Tom Ingold

Tom Ingold


Prior to his role as CTO, Tom served as the VP of Engineering at Boundless. Tom joined Boundless from Booz Allen where he was developing OGC services and architectures in the defense and intel markets. Tom has experience in agile systems and building GIS systems in production environments. He has a BA in Natural Sciences from Harvard and a postgrad certificate from Penn State in GIS.